UX Research Case Study

Understanding Expiration Dates on Consumer Products: Investigating Human Factors for Improved Labeling Design

Role:

UX Researcher

Duration:

6 weeks

Tools:

In-depth Interviews, Online surveys

3 mobile screens for a job portanl app
3 mobile screens for a job portanl app

What is TripNest all about?

The project objective is to investigate the human factors influencing consumer comprehension of expiration dates, encompassing cognitive, perceptual, and ergonomic elements contributing to misinterpretation. Through a comprehensive research approach including observational study, controlled experiment, and user surveys, the goal is to enhance consumer understanding, minimize health risks, and reduce product waste associated with expiration dates. This research aims to inform industry practices, regulatory standards, and design strategies to promote safer consumer choices and contribute to the broader goal of food waste reduction.


  1. Simplified travel planning

  1. Curated reliable information

  1. Collaboration & design personalized itineraries

  1. Itineraries created with AI assistance

55%

of the target audience do their
research and planning online.

64%

of these users find it
frustrating to plan a trip
citing issues like:

over

Difficulty coordinating with others

Trust issues with travel resources

Challenges in budget management to keep trips affordable

Time-consuming research on destinations

Struggling to balance sightseeing without overloading the schedule

Overwhelmed by recommendations from too many sources

Ensuring eververone enjoys the activities

Why TripNest Matters

Process

Our team started the project by understanding the user's needs, and gathering feedback from users. We conducted extensive research on the real estate industry and competitors' websites to identify best practices and trends.

  1. User interviews & research

  2. Synthesis the findings

  3. Ideating the solution

  4. Craft a prototype with the main idea

  5. Test with users to validate the idea

Solution

The job portal app solution should focus on providing a seamless and user-friendly experience for job seekers, while also ensuring the accuracy and security of the job listings and job applications. To achieve this, the app should have a robust and flexible filtering system that allows job seekers to easily search and filter job listings based on their preferences.

Additionally, the app should integrate with multiple employer databases to ensure that job listings are accurate and up-to-date, and it should provide personalized job recommendations based on the user's search history and job preferences.

Finally, the app should integrate with social media platforms to increase user engagement and reach, and it should be regularly updated with the latest technological trends and innovations to ensure its continued relevance and usefulness to job seekers. By focusing on these key features and capabilities, the job portal app can provide a comprehensive and effective solution for helping job seekers find suitable jobs.

Phone mockup with the app home page
Phone mockup with the app home page
Phone mockup with the app details page
Phone mockup with the app details page

Our team started the project by understanding the user's needs, and gathering feedback from users. We conducted extensive research on the real estate industry and competitors' websites to identify best practices and trends.

  1. User interviews & research

  2. Synthesis the findings

  3. Ideating the solution

  4. Craft a prototype with the main idea

  5. Test with users to validate the idea

Key takeaways

After eight months of design and development work, the app was launched, and the results have been impressive. User engagement has increased by 30%, with an average of 15% more time spent on the app by users. Additionally, the team has reported a 20% increase in app downloads and a 25% increase in in-app purchases.